Privacy Policy

Effective Date: January 08, 2026

1. Introduction

Brain Balance of Northern Virginia (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.brainbalancecenters.com/locations/virginia/northern-virginia

and when you opt into our SMS/text messaging communications.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

- fill out forms on our site

- sign up for SMS messages

- contact us directly

This may include:

- Name

- Email address

- Mobile phone number

- Other information you choose to provide

3. How We Use Your Information

Your personal information may be used to:

- provide services, respond to your inquiries, and fulfill requests

- send you messages you’ve opted into, including SMS notifications and updates (where consent is given)

4. SMS-Specific Terms

Consent: You will only receive SMS messages from us if you consent to receive them.

Opt-out: You can opt out at any time by replying STOP to any text message from us.

Help: For assistance, reply HELP or contact us at 703-544-0084.

No Sharing of Mobile Data: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors for operational support (such as customer service providers) is permitted. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except our SMS service providers.

5. How We Share Your Information

We may share your information with authorized service providers who help us operate our website or deliver communications, such as SMS platforms. We do not sell or rent your mobile number or personal information for marketing purposes.

6. Security

We take reasonable measures to protect your information but cannot guarantee complete security.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this Privacy Policy and will post the updated version on this page.

9. Contact Us

If you have questions about this policy, contact:

Brain Balance of Northern Virginia

Phone: 703-544-0084

BRAIN BALANCE CENTER OF NORTHERN VIRGINIA

Brain Balance helps children who struggle behaviorally, socially, and academically through a holistic and integrated approach that is customized to meet the needs of each child.

Location

11800 Sunrise Valley Dr.

Suite 275

Reston, VA 20191

Phone

703-544-0084

Hours

Monday, Wednesday and Friday: 12pm - 7:30pm